Stratford Policies
Your First Appointment
Your first appointment will include an additional 15 minutes at no cost. In this time we will review your Health History form (required by the CMTO), discuss your goals and do some physical assessment so that I have the information I need to treat you effectively.
Cleanliness and Covid-19
Your health is paramount. Everything is sanitized before each treatment including the reception area and bathroom. I am continuing to wear a mask but do not require you to. If you are feeling unwell on the day of your appointment, please cancel (you will not be charged).
Tailored to You
It matters to me that your massage addresses your particular concerns. I listen carefully and design a treatment plan tailored to you. I track our progress towards your goals, and I make sure to note your dislikes and preferences. I value your feedback!
Self Care
Suggestions for stretching and strengthening exercises to enhance your experience and move you faster toward your goals will be offered after each session. I will not take up your hands-on time with this, so in some instances it will be emailed to you.
Cancellation Policy
Please give me as much notice as possible if you need to cancel or change our appointment. My current policy is that you will not be charged for late cancellations.
Punctuality
I want you to have as much time on the table as possible! Please arrive 5 minutes before your appointment to enjoy every minute of your hands on time. I do not add time or adjust the fee for appointments that start late.
Please note The Yoga Collective is on the second floor and only accessible by stairs. Arrangements can be made to treat in an alternate location. Contact me at StratfordRMT@gmail.com.
These policies reflect my practice in Stratford. The policies and rates at Origin Wellness in Toronto are different.